Shipping Policy

Last updated: 21.10.2025

I take care to ensure your artwork arrives safely and promptly. This policy outlines how shipping works for items purchased through this website.

1. Processing Time

• All orders are processed within [5–7 business days] of receiving payment.

• Made-to-order prints may take longer; an estimated timeline is provided on the product page.

2. Shipping Methods & Carriers

• Standard shipping is via Română / DHL / FedEx.

• A tracking number will be provided when available.

3. Estimated Delivery Times

• Domestic (within Romania): 3–7 business days

• EU destinations: 5–14 business days

• International (outside EU): 10–21 business days

These are estimates and may vary depending on local postal services, customs, or unforeseen delays.

4. Shipping Costs

• Shipping costs are calculated at checkout based on weight, destination, and packaging.

• Buyers are responsible for any customs duties, import taxes, or additional fees applied by their country.

5. Packaging & Care

• Original artworks are carefully packaged with protective materials and the shipping is insured.

6. Lost or Damaged Shipments

• If an item is lost in transit, I am not responsible unless the shipment was insured through my chosen carrier.

• If an item arrives damaged, contact me within 3 days of delivery at hello@avidoma.com with photos. I will provide instructions for a replacement or refund.

7. Contact

For any questions regarding shipping, please contact:
Adina Somesan
hello@avidoma.com